Ice Comms

You will need to speak to connections directly please call 0333 202 500

You will to speak to our connections team directly 

If you received your handset from ICE, yes it will be unlocked.

iPhone 11s and over are made network unlocked as are Samsung s21s and over, if the handset was bought outright and not provided by a network it should also ...

They have legal obligation to provide PAC codes upon request, if they don’t, they are in breach of OFCOM regulations.

Connections will be in touch to arrange activation at some point today, if you would like to speak to a team member now please call 0333 202 5000

Connections will be in touch to arrange activation at some point today, if you would like to speak to a team member now please call 0333 202 5000

It can take up to 24 hours for the port to complete in full, but please turn your handset off, and remove the sim card, leave for 10 minutes. Put the sim ba...

WIFI calling is added as standard when porting, if this doesn’t appear to be enabled, please advise all users to check the feature is active on their device...

Please ensure 4G is enabled on the device, please also check for 4G 5G availability in the area (link below), it may be that they’re trying to connect to 5G...